Reference

naga1001 Privacy Policy for Your Account

Our Privacy Policy explains what naga1001 collects when you open an account, sign in from a mobile browser, or connect DANA and QRIS for account activity.

Account dataWallet recordsCookie choicesYour requests
naga1001 naga1001 Privacy Policy for Your Account
CONTACT FOR PRIVACY

Ask Support About Your Account Data

A clear contact path matters when a receipt, login event, or phone detail appears in your account history.

Data access request Ask us to identify the account data connected with your verified phone number, login…
Correction request If your phone detail, contact preference, or payment reference looks wrong, send the correction…
Privacy concern Tell us when a cookie choice, device sign-in, or wallet status appears unfamiliar.
HOW WE HANDLE DATA

Browse naga1001 Privacy Controls Clearly

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Account records

When you open an account, we use the details needed for phone verification, sign-in, account support, and access controls. We do not ask for your password through a support message or request form.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity may produce a reference, amount status, or receipt record. We use those details to match account events and resolve payment questions.

Device signals

A mobile browser and a desktop browser can create different login and device records. These signals help us spot unusual account access without treating your device type as a separate identity.

Cookies

Cookies can keep a session active, remember selected settings, and help us understand a page request. You can manage available cookie choices through your browser, although some account functions may then need another sign-in.

Retention steps

We retain records while they serve account operation, security checks, payment reconciliation, dispute handling, or legal duties. When a purpose ends, we review the record for deletion, anonymisation, or continued lawful retention.

Change or removal

You can contact us to ask for access, correction, or removal of personal data. We may verify your account first, explain any records that must remain, and confirm the action through the account contact path.

Find Answers About Privacy Policy

These Privacy Policy answers cover the account steps Indonesian customers ask about most often, from phone verification and mobile cookies to DANA receipts and data changes. If your question concerns a particular login or payment event, use the account support path with the date and reference available.

It covers personal data used for account opening, phone verification, sign-in, device access, cookies, support messages, payment references, security checks, retention, and requests to access or change your information.

We use your phone number for the account path and verification before access. It also helps support locate the correct account when you ask about a login, wallet status, or Privacy Policy request.

Yes. It explains how payment references, receipt details, and status events from DANA, OVO, GoPay, and QRIS may be connected with your account for matching and support.

We may record device and browser signals linked to sign-in, session protection, and unusual access checks. A mobile browser can therefore create a different access record from your desktop browser.

Use the support contact route shown inside your account and state whether you want access or correction. Provide the registered phone detail and relevant payment or login date only through that private route.

You can request removal through the account support path. We first verify the request, then explain which records can be removed and which may remain for security, payment disputes, or legal duties.

The policy is written for Indonesian account activity, but access and eligibility depends on local law. Where local law permits, we handle requests using the account and support process described here.